Privacy Policy

Effective Date: 03/27/2024

This Privacy Policy elucidates the manner in which DEVX ("we", "us", or "our"), the proprietors of Alter, collects, uses, discloses, and safeguards the information of visitors and users of By accessing or using our service, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our website or service.

1. Information We Collect

1.1 Personal Data

"Personal Data" refers to information that identifies or can be used to identify an individual. Within the scope of our service, this primarily includes your email address and billing address, collected for the purpose of service provision, billing, and communication about Alter's services.

1.2 Payment Information

Our third-party payment processor, Paddle (, handles all payment data. We do not store or directly access your payment information. Paddle's privacy practices govern the collection and use of your payment information.

1.3 Non-Personal Data

Non-Personal Data such as usage statistics and error logs are collected via Sentry and PostHog. This data helps us improve user experience but does not include any Personal Data or user-generated content.

2. Commitment to Data Privacy

We are dedicated to maintaining the privacy and integrity of your Personal Data. Importantly, we extend this principle to our selection of third-party providers and external partners. We ensure that these entities adhere to the same rigorous standards of data privacy, specifically refraining from using user prompts and results for training purposes. Additionally, we mandate that any data temporarily stored by these partners is subject to deletion within a short, defined timeline, further protecting your privacy.

3. Use of Information

Your information is utilized to:

  • Deliver and improve our service.
  • Personalize user experience.
  • Analyze usage for service enhancement.
  • Communicate with you for service-related purposes.

4. Disclosure of Information

We do not share your Personal Data with unrelated third parties except as necessary to comply with the law or protect our rights. Any sharing with third parties for processing purposes is conducted under the same privacy standards as our own.

5. Data Security

We employ stringent security measures to protect against unauthorized access, alteration, or destruction of your Personal Data, including SSL encryption.

6. Your Rights Under GDPR

Under GDPR, you have rights including access, rectification, erasure, restriction, objection, and data portability regarding your Personal Data. For inquiries or requests, contact us at [email protected].

7. Changes to This Privacy Policy

We reserve the right to update our Privacy Policy. Notice of changes will be posted on this page. Regular review of this policy is advised.

8. Contact Information

For questions regarding this policy, contact us at:

  • Email: [email protected]
  • Mail: DEVX, 2 avenue du Président Pierre Angot, 64000 PAU, FRANCE

Company Information:

  • Name: DEVX
  • SIRET: 80026170300014
  • DUNS: 265862688